Microsoft Dynamics CRM a Leader in 2011 Magic Quadrant for CRM Customer Service Contact Centers

REDMOND, Wash., May 25, 2011 /PRNewswire/ — Microsoft Corp. (Nasdaq: MSFT) today announced that Microsoft Dynamics CRM is positioned in the Leaders quadrant of the Gartner Inc. 2011 Magic Quadrant for CRM Customer Service Contact Centers, a research report that looks at CRM software for customer se

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